As we all know, Emergency Operation Centers are crucial to support emergency response and crisis communications. This is why we have selected four articles addressing questions and solutions often raised by emergency managers.
Most public safety agencies (fire, law enforcement, and EMS) in the U.S. and Canada do fairly well in using their communication tools, e.g., land mobile radios and wireless devices, for the day-to-day emergency incidents to which they respond. Those same entities, however, can experience real communications challenges when faced with a large-scale or complex emergency event that requires the response of additional resources from multiple agencies.
Topics: emergency management, Emergency Operations Center, mutual aid partners, emergency management agency, Communications problems, Mutual aid operations, Emergency managers, Hurricane Irma, Hurricane Harvey, Public safety communications challenges
Every emergency responder has heard the stories about the “Big One”, that event that challenged and taxed their agency to the maximum. It could have been a bank robbery, warehouse fire or a 15-car pileup on the highway and each of these events have a common thread; they must have had a lot of radio communications during these events. I can think of a number of large-scale events that can easily challenge any department’s radio communications. I am going to take a look at a number of these events and talk about some ways in which you should be plan for similar events with training and equipment.